When you work with any external party you need to have assurance that they'll deliver. Paper Plane has to be good at Facilitation – it is all we do - but until you've worked with us you won't know for certain so please read our testimonials.  We are happy to put you in touch with clients.

Paper Plane Ltd was established in 2003 by Nicola Bailey (prev Hunnisett).
Nicola has a BA (hons) degree in Social Science, and HNC in Business Studies, eighteen years in sales and marketing at IBM and Microsoft and a passion for facilitation. An IAF Certified Professional Facilitator Nicola trained with The Grove in San Francisco, Meeting Magic in UK as well as with Roger Schwarz (The Skilled Facilitator), and Julianne Bell (Open Space Works!) in Australia.

Paper Plane are based in Sydney, Australia and work across Asia Pacific.

Click here to view Nicola's profile on LinkedIn

Testimonials

Hi Nicola, thanks again for the graphic facilitation training - it was a great day and most of us have already put what we learnt into practice!

Julia Brien, Learning and Development Coordinator, ING Direct 

I had a one-on-one coaching session with Nicola in April 2011 - I can draw but recognised that I needed to develop my graphical facilitation skills to run group sessions.  Nicola exceeded my expectations - her engaging style and passion made this a truly fun and engaging event and I learned a huge amount of practical skill that I have been able to apply a number of times since.  She's the kind of person that fires you up - a true expert in her field, brim full of practical advice, and an absolute pleasure to work with.

Martin Coates, Director, Beca

Hello Nicola, I'd like to thank you for your wonderful session last week in Melbourne. I really enjoyed both the session and your facilitation style. Many organisations would benefit from this session and I intend to pass your details onto all my contacts in organisations here. It was fantastic to meet you and I hope we meet again!
Judy Greenslade, Professional Development Consultant, Australian Red Cross

Hello Nicola, thank you for a wonderful two day course last week; I got a lot out of it and really appreciate the time to practise and the individual hands on help we all received from you and Rebecca.  While I am a trainer and not a professional facilitator, there was a lot that I learned and took away from the course that is really useful to me in my work.
Sonia Zavesky, Zavesky Consulting Pty Ltd

Hi Nicola, absolutely awesome presentation at the AITD annual conference.  I really enjoyed it and I'm sure the tips and techniques will make a massive difference to the soon to be fantastic flips.
Anthony McLean, ACT President, AITD

Nicola, I just wanted to let you know that the Graphic Facilitation Masterclass exceeded my expectations.  Your delivery of the course with Rebecca Lazenby was fantastic and I was blown away at how much I didn't know about the 'simple things'.  I'll be able to use these new skills to enhance my own presentations straight away.
Jim Leone QPIA, Branch Manager, Destiny Financial Solutions

I would strongly recommend Nicola Bailey - she is based in Sydney - she came to Perth to present a workshop because so many of us were impressed with the session she ran at the Geelong AFN conference.  It's fun and incredibly useful - she teaches the technique to lots of corporates too as well as using it to facilitate.
Paddi Brown, Director Paddi Brown and Associates

Thanks for the last two days training.  I enjoyed having some time out of the office and learning new skills.  I found your energy and enthusiasm infectious.  I will be suing some of the graphical approaches to add some meaningful novelty to my workshops and programs.
Nina Terrey, Design Director, ThinkPlace

We loved the Graphic Facilitation training thank you!  Immensely practical, totally engaging.  Full of useful info and ideas, from the micro (how to make your own sticky notes, any size, any paper) to the macro (planning, procedures, dealing with clients).
Ros Byrne, CEO, Words That Work

Just a quick note to say a big thank you for last week's workshop.  I thoroughly enjoyed it; it was relaxed, enjoyable and gave me som great tools I am already putting to work...Ran a workshop today and they loved the graphics and colour!  Inspiring and fun day!  Thanks again!  Warm regards, Lisa
Lisa Hoggard, Director, LH Learning Partners

Nicola is the best workshop facilitator I've worked with do far!  She always does an excellent job in getting the best out of all participants, bringing business partners and clients closer to each other and solving issues and roadblocks to clear the path to joined future success.  Highly receommended!
Patrick Driesen, Client Director, Unisys

Nicola is a superb blend of wisdom,humour, knowledge, professionalism with a decent dose of sass.  Her training sessions to AITD members (all seasoned L&D professionals) have been wonderfully received, with attendees highly rating her delivery style and material.
Paul Dumble, CEO, Australian Institute of Training and Development

Believe me; I've sat through a few unproductive meetings. It was fantastic then to come across Paper Plane. They understand the issues, motivate all the attendees and make sure that the end result is an actionable outcome.
Tom Moult, Executive Chairman, Euro RSCG, South Pacific Group

Thank you for a fantastic day yesterday, very impressed with what we got done and how much fun it was.
Sarah Hatcher, Director of Citizenship, Microsoft Pty Ltd

We would never have advanced our collective thinking, nor made the commitments to action we did as a team without Paper Plane's expert facilitation. You waste so much time (equal to money!) by not using professional facilitation of this kind.
Christine Gardner, National MD, Wunderman

Thanks Nicola. It was great catching up with you again. Thanks for your help with the day. It was a huge success!
Inese Kingsmill, Marketing Director, Microsoft.

Really enjoyed the process - excellent preparation
Michelle Feros, The Benevolent Society

Thanks Nicola, I think you did a great job on Friday with some difficult and strong personalities. Regards Mark
Mark Johnston | Major Account Manager, Enterprise&Partner Group | Microsoft New Zealand

Nicola, I was very pleased with the outcomes. We have a broad agenda and a diverse group of stakeholders and I think the workshop allowed us to identify the core priorities to move ICT forward in education.
Thanks
Gregory Moo, General Manager IT Services Division, NT Department of Employment Education and Training

The use of logical processes in a visual manner ensures the sessions deliver outcomes that the attendees can visualise and buy into. Visual methodology crosses all levels and responsibilities and provides a common way to communicate thoughts hence making an aligned outcome more likely.
Paul Dow, Senior Partner Business Manager, Microsoft New Zealand Ltd

We really thought in a different space and it helped us to approach issues constructively rather than defensively. Thanks - the best one I've been to yet!
Neil Jackson, Director, Microsoft Australia

We used Paper Plane to manage our team charter planning session. Because we had three different groups of stakeholders - the account team, the customer and our partner - it was important we found a solution that satisfied everyone's goals. The facilitated process really helped us work together to agree on the areas of focus in a way that gave everyone input into the final plan.
Angela Larkin, Microsoft Pty Ltd

Using Paper Plane and their methods to facilitate our planning workshops led to results we'd never have managed on our own. It also allowed me to participate in the thinking rather than running the meetings. Paper Plane is well worth the investment.
Mark Iles, Business Markets Director, Vodafone

You did a great job yesterday, everyone contributed and we all learnt a lot from each other - now the real work begins!!! I will keep you in mind for big customer workshops - I think the fact that you are neutral really helped us.
Kym Morris, University of Western Sydney

We organised a strategic planning meeting with one of our key customers with the goal of building a joint strategy and execution plan. The meeting was attended by both Microsoft and customer delegates with quite diverse opinions. Paper Plane facilitated and managed the meeting and guided us to a very constructive and definitive outcome.
Gerhard Rumf, Communications Sector Director, Microsoft Pty Ltd